Terms of Service
Last Updated: May 12, 2023
1. Introduction
- Welcome to Orbital! Your use of Orbital’s services, including the services Orbital makes available through this website and all related web sites, mobile sites, and applications which link to these terms of service (the “Site”) and to all software or services offered by Orbital in connection with any of those (the “Services”), is governed by these terms of service (the “Terms”), so please carefully read them before using the Services. For the purposes of these Terms, “we,” “our,” “us,” and “Orbital” refer to Orbital Technologies Inc., the providers and operators of the Services.
- In order to use the Services, you must first agree to these Terms. If you are registering for or using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms. In that case, “you” and “your” will also refer to that organization, wherever possible.
- You must be over 13 years of age to use the Services, and children under the age of 13 cannot use or register for the Services. If you are over 13 years of age but are not yet of legal age to form a binding contract (in many jurisdictions, this age is 18), then you must get your parent or guardian to read these Terms and agree to them for you before you use the Services. If you are a parent or guardian and you provide your consent to your child's registration with the Services, you agree to be bound by these Terms with respect of your child’s use of the Services.
- If you have entered into a separate written agreement with Orbital for use of the Services, the terms and conditions of such other agreement shall prevail over any conflicting terms or conditions in these Terms with respect to the Services specified in such agreement.
- ARBITRATION NOTICE: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION CLAUSE BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND ORBITAL WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
- BY USING, DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING THE SERVICES OR ANY MATERIALS INCLUDED IN OR WITH THE SERVICES, YOU HEREBY AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, THEN YOU MAY NOT USE, DOWNLOAD, INSTALL, OR OTHERWISE ACCESS THE SERVICES.
- CERTAIN FEATURES OF THE SERVICES OR SITE MAY BE SUBJECT TO ADDITIONAL GUIDELINES, TERMS, OR RULES, WHICH WILL BE POSTED ON THE SERVICE OR SITE IN CONNECTION WITH SUCH FEATURES. TO THE EXTENT SUCH TERMS, GUIDELINES, AND RULES CONFLICT WITH THESE TERMS, SUCH TERMS SHALL GOVERN SOLELY WITH RESPECT TO SUCH FEATURES. IN ALL OTHER SITUATIONS, THESE TERMS SHALL GOVERN.
2. Your Account
- In the course of registering for or using the Services, you may be required to provide Orbital with certain information, including your name, contact information, username and password (“Credentials”). Orbital handles such information with the utmost attention, care and security. Nonetheless, you, not Orbital, shall be responsible for maintaining and protecting your Credentials in connection with the Services. If your contact information or other information relating to your account changes, you must notify Orbital promptly and keep such information current. You are solely responsible for any activity using your Credentials, whether or not you authorized that activity. You should immediately notify Orbital of any unauthorized use of your Credentials or if your email or password has been hacked or stolen. If you discover that someone is using your Credentials without your consent, or you discover any other breach of security, you agree to notify Orbital immediately.
3. Content
- A variety of information, text, data, and other materials (“Content”) may be made available through the Services by Orbital or its suppliers (“Orbital-Supplied Content”). While Orbital strives to keep the Content that it provides through the Services accurate, complete, and up-to-date, Orbital cannot guarantee, and is not responsible for the accuracy, completeness, or timeliness of any Orbital-Supplied Content.
- You acknowledge that you may also be able to create, transmit, publish or display information (such as written text or images) through use of the Services. All such information is referred to below as “User Content.”
- You agree that you are solely responsible for (and that Orbital has no responsibility to you or to any third party for) any User Content, and for the consequences of your actions (including any loss or damage which Orbital may suffer) in connection with such User Content. If you are registering for these Services on behalf of an organization, you also agree that you are also responsible for the actions of associated Users and for any User Content that such associated Users might upload, record, publish, post, link to, or otherwise transmit or distribute through use of the Services. Furthermore, you acknowledge that Orbital does not control or actively monitor Content uploaded by users and, as such, does not guarantee the accuracy, integrity or quality of such Content. You acknowledge that by using the Services, you may be exposed to materials that are offensive, indecent or objectionable. Under no circumstances will Orbital be liable in any way for any such Content.
- Orbital may refuse to store, provide, or otherwise maintain your User Content for any or no reason. Orbital may remove your User Content from the Services at any time if you violate these Terms or if the Services are canceled or suspended. If User Content is stored using the Services with an expiration date, Orbital may also delete the User Content as of that date. User Content that is deleted may be irretrievable. You agree that Orbital has no responsibility or liability for the deletion or failure to store any User Content or other communications maintained or transmitted through use of the Services.
- Orbital reserves the right (but shall have no obligation) to monitor and remove User Content from the Services, in its discretion. You agree to immediately take down any Content that violates these Terms, including pursuant to a takedown request from Orbital. Orbital also reserves the right to directly take down such Content.
- By submitting, posting or otherwise uploading User Content on or through the Services you give Orbital a worldwide, nonexclusive, perpetual, fully sub-licensable, royalty-free right and license as set below:
- with respect to User Content that you submit, post or otherwise make publicly or generally available via the Services (e.g. public forum posts), the license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display such User Content (in whole or part) worldwide via the Services or otherwise, and/or to incorporate it in other works in any form, media, or technology now known or later developed for any legal business purpose; and
- with respect to User Content that you submit, post or otherwise transmit privately via the Services, the license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and publicly display such User Content for the purpose of enabling Orbital to provide you with the Services, and for the limited purposes stated in our Privacy Policy.
4. Proprietary Rights
- You acknowledge and agree that Orbital (and/or Orbital’s licensors) own all legal right, title and interest in and to the Services and Orbital-Supplied Content and that the Services and Orbital-Supplied Content are protected by copyrights, trademarks, patents, or other proprietary rights and laws (whether those rights happen to be registered or not, and wherever in the world those rights may exist).
- Except as provided in Section 3, Orbital acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms in or to any Content that you create, upload, submit, post, transmit, share or display on, or through, the Services, including any intellectual property rights which subsist in that Content (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing with Orbital, you agree that you are responsible for protecting and enforcing those rights and that Orbital has no obligation to do so on your behalf.
5. License from Orbital and Restrictions on Use
- Orbital gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the Site and Services for the sole purpose of to allow you to access the Services for your non-commercial or internal business purposes, in the manner permitted by these Terms.
- You may not (and you may not permit anyone else to): (i) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Services or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by Orbital, in writing (e.g., through an open source software license); or (ii) attempt to disable or circumvent any security mechanisms used by the Services or any applications running on the Services.
- You may not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services).
- You may not rent, lease, provide access to or sublicense any elements of the Services to a third party or use the Services on behalf of or to provide services to third parties.
- You may not access the Services in a manner intended to avoid incurring fees or exceeding usage limits or quotas.
- You may not access the Services for the purpose of bringing an intellectual property infringement claim against Orbital or for the purpose of creating a product or service competitive with the Services. You may not use any robot, spider, site search/retrieval application or other manual or automatic program or device to retrieve, index, “scrape,” “data mine” or in any way gather Content from the Services.
- You agree that you will not upload, record, publish, post, link to, transmit or distribute User Content, or otherwise utilize the Services in a manner that: (i) advocates, promotes, incites, instructs, informs, assists or otherwise encourages violence or any illegal activities; (ii) infringes or violates the copyright, patent, trademark, service mark, trade name, trade secret, or other intellectual property rights of any third party or Orbital, or any rights of publicity or privacy of any party; (iii) attempts to mislead others about your identity or the origin of a message or other communication, or impersonates or otherwise misrepresents your affiliation with any other person or entity, or is otherwise materially false, misleading, or inaccurate; (iv) promotes, solicits or comprises inappropriate, harassing, abusive, profane, hateful, defamatory, libelous, threatening, obscene, indecent, vulgar, pornographic or otherwise objectionable or unlawful content or activity; (v) is harmful to minors; (vi) utilizes or contains any viruses, Trojan horses, worms, time bombs, or any other similar software, data, or programs that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, personal information, or property of another; or (vii) violates any law, statute, ordinance, or regulation (including without limitation the laws and regulations governing export control, unfair competition, anti-discrimination, or false advertising).
- You may not use the Services if you are a person barred from receiving the Services under the laws of the United States or other countries, including the country in which you are resident or from which you use the Services. You affirm that you are over the age of 13, as the Services are not intended for children under 13.
6. Customer Obligations
- As Orbital’s customer, you represent and warrant that (i) you complied, and will continue to comply, with all applicable laws, including privacy and data protection laws, in respect of any processing instructions you issue to Orbital; and (ii) you have provided, and will continue to provide, all notice and has obtained, and will continue to obtain, all consents and rights necessary under privacy and data protection laws for Orbital to process personal data for the purposes described herein. You shall have sole responsibility for the accuracy, quality, and legality of personal data and the means by which you acquired personal data. In addition, you are solely responsible for obtaining the consent of your End Users for Orbital to perform processing of their personal data in accordance with the Services. By using Orbital’s Services, you represent that you have obtained all necessary consents from End Users. Orbital shall not be liable for any costs, damages, or expenses, including reasonable attorney's fees and court costs, arising from your failure to gain explicit consent of your End Users to Orbital’s processing of their personal data.
7. Fees and Payment Terms
- You agree to pay Orbital for the Services as set forth in your subscription order (the “Fees”), unless such order specifies that the Services are provided to you free of charge. All Fees will be paid in the currency stated in the applicable order or, if no currency is specified, U.S. dollars. All Payments made are non-refundable (unless required under applicable law), non-cancellable, and not subject to set-off. Orbital may modify its Fees or introduce new fees in its sole discretion. You always have the right to choose not to renew your subscription if you do not agree with any new or revised Fees.
- Orbital, either directly or through its third-party payment processor (“Payment Processor”) will charge you for the Fees via credit card or ACH payment, pursuant to the credit card or ACH payment information provided by you to Orbital. Orbital will have the right to charge your credit card or ACH payment method for any services provided to you by Orbital under the subscription, including recurring Fees. It is your sole responsibility to provide Orbital with current and up to date credit card or ACH information; failure to provide such information may result in suspension of your access to the Services. Orbital will also have the right to set-off any Fees due from you to Orbital. If you pays the Fees through a Payment Processor such payment processing will be subject to the terms, conditions, and privacy policies of the Payment Processor in addition to this Agreement. Orbital is not responsible for any error by, or other acts or omissions of, the Payment Processor. Orbital reserves the right to correct any errors or mistakes that the Payment Processor makes even if Orbital has already requested or received payment. If authorized by you through acceptance of a subscription, recurring charges (e.g. monthly billing) will be charged to your payment instrument without further authorization from you, until you terminate this Agreement in accordance with its terms or changes its payment method in your account in the Service.
- Fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction whatsoever (collectively, “Taxes”). You are responsible for paying all Taxes associated with its purchases hereunder. If Orbital has the legal obligation to pay or collect Taxes for which you is responsible under this section, Orbital will invoice you and you will pay that amount unless you provide Orbital with a valid tax exemption certificate authorized by the appropriate taxing authority in advance. For clarity, Orbital is solely responsible for taxes assessable against it based on its income, property, and employees.
- If you fail to pay any Fees when due, Orbital may suspend your access to the Service pending payment of such overdue amounts. You also authorize Orbital to make multiple re-attempts at charging your payment instrument if an initial charge attempt is unsuccessful, without any specific limit on the number of retries. If you believe that Orbital has billed you incorrectly, you must contact Orbital no later than sixty (60) days after the closing date on the first billing statement in which the error or problem appeared, to receive an adjustment or credit. Once Orbital receives notice of a disputed invoice, Orbital will review such notice and provide you with a written decision regarding the dispute, including documentary support for such decision. If Orbital reasonably determines that the amounts billed are, in fact, due, you will pay such amounts (if you have not done so already) within ten (10) days of Orbital notifying you in writing of such decision.
8. Privacy Policies
- These Services are provided in accordance with our Privacy Policy, which can be found at https://useorbital.com/legal/privacy. You agree to the use of your User Content and personal information in accordance with these Terms and Orbital’s Privacy Policy.
- You agree to protect the privacy and legal rights of your End Users. If your End Users provide you with user names, passwords, or other login information or personal information, you agree make such End Users aware that such information may be made available to Orbital and to refer such End Users to our Privacy Policy linked above.
- Notwithstanding anything to the contrary, in the event you use the Services as an organization, you agree to permit Orbital to identify you as a customer and to use your name and/or logo in Orbital’s website and marketing materials.
9. Modification and Termination of Services
- Orbital is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which Orbital provides may change from time to time without prior notice to you, subject to the terms in its Privacy Policy. Changes to the form and nature of the Services will be effective with respect to all versions of the Services; examples of changes to the form and nature of the Services include without limitation changes to fee and payment policies, security patches, added functionality, automatic updates, and other enhancements. Any new features that may be added to the website or the Services from time to time will be subject to these Terms, unless stated otherwise.
- You may terminate these Terms at any time by canceling your account on the Services, subject to any terms and conditions in connection with termination contained in the separate written agreement between you and Orbital.
- You agree that Orbital, in its sole discretion and for any or no reason, may terminate your account or any part thereof. You agree that any termination of your access to the Services may be without prior notice, and you agree that Orbital will not be liable to you or any third party for such termination.
- You are solely responsible for exporting your User Content from the Services prior to termination of your account for any reason, provided that if we terminate your account for our convenience, we will endeavor to provide you a reasonable opportunity to retrieve your User Content.
- Upon any termination of the Services or your account these Terms will also terminate, but all provisions of these Terms which, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.
10. Changes to the Terms
- These Terms may be amended or updated from time to time without notice and may have changed since your last visit to the website or use of the Services. It is your responsibility to review these Terms for any changes. By continuing to access or use the Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Services. Please visit this page regularly to review these Terms for any changes.
11. DISCLAIMER OF WARRANTY
- YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES ARE AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
- ORBITAL, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS MAKE NO EXPRESS WARRANTIES AND DISCLAIM ALL IMPLIED WARRANTIES REGARDING THE SERVICES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ORBITAL, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT: (A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS, (B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, AND (C) USAGE DATA PROVIDED THROUGH THE SERVICES WILL BE ACCURATE.
- NOTHING IN THESE TERMS, INCLUDING SECTIONS 10 AND 11, SHALL EXCLUDE OR LIMIT ORBITAL’S WARRANTY OR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW.
12. LIMITATION OF LIABILITY
- SUBJECT TO SECTION 11 ABOVE, YOU EXPRESSLY UNDERSTAND AND AGREE THAT ORBITAL, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
- THE LIMITATIONS ON ORBITAL’S LIABILITY TO YOU IN THIS SECTION SHALL APPLY WHETHER OR NOT ORBITAL HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
- SOME STATES AND JURISDICTIONS MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL ORBITAL’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT THAT YOU HAVE ACTUALLY PAID FOR THE SERVICES IN THE PAST TWELVE MONTHS, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.
13. Indemnification
- You agree to hold harmless and indemnify Orbital, and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers or partners (collectively “Orbital and Partners”) from and against any third party claim arising from or in any way related to (a) your breach of the Terms, (b) your use of the Services, (c) your violation of applicable laws, rules or regulations in connection with the Services, or (d) your User Content, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys’ fees, of every kind and nature.
14. Copyright Policy
- We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (the “DMCA”), we will respond expeditiously to claims of copyright infringement committed using the Services if such claims are reported to our Designated Copyright Agent identified in the sample notice below.
DMCA Notice of Alleged Infringement (“Notice”)
- Identify the copyrighted work that you claim has been infringed, or if multiple copyrighted works are covered by this Notice, you may provide a representative list of the copyrighted works that you claim have been infringed.
- Identify the material or link you claim is infringing (or the subject of infringing activity) and to which access is to be disabled, including at a minimum, if applicable, the URL of the link or the exact location where such material may be found.
- Provide your company affiliation (if applicable), mailing address, telephone number, and, if available, email address.
- Include both of the following statements in the body of the Notice:
- “I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use).”
- “I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of, the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”
- Provide your full legal name and your electronic or physical signature. Deliver this Notice, with all items completed, to our Designated Copyright Agent:
Copyright Agent,
Orbital Technologies Inc.
548 Market St, Ste 68214
San Francisco, CA 94104
United Stateslegal@useorbital.com
15. Third-Party Content and Materials
- You may be able to access or use third party websites, resources, content, communications or information (“Third Party Materials”) via the Services. You acknowledge sole responsibility for and assume all risk arising from your access to, reliance upon or use of any such Third Party Materials and Orbital disclaims any liability that you may incur arising from access to, reliance upon or use of such Third Party Materials via the Services.
- You acknowledge and agree that Orbital: (a) is not responsible for the availability or accuracy of such Third Party Materials; (b) has no liability to you or any third party for any harm, injuries or losses suffered as a result of your access to, reliance upon or use of such Third Party Materials; and (c) does not make any promises to remove Third Party Materials from being accessed through the Services.
16. Third Party Software
- The Services may incorporate certain third party software (“Third Party Software”), which is licensed subject to the terms and conditions of the third party licensing such Third Party Software. Nothing in these Terms limits your rights under, or grants you rights that supersede, the terms and conditions of any applicable license for such Third Party Software.
17. Feedback
- You may choose to or we may invite you to submit comments or ideas about the Services, including without limitation about how to improve the Services or our products. By submitting any feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Orbital under any fiduciary or other obligation, and that we are free to use such feedback without any additional compensation to you, and/or to disclose such feedback on a non-confidential basis or otherwise to anyone. Further, you warrant that your feedback is not subject to any license terms that would purport to require us to comply with any additional obligations with respect to any products or services that incorporate any of your feedback.
18. Disputes
- Please read the following section carefully because it requires you to arbitrate certain disputes and claims with Orbital and limits the manner in which you can seek relief from us.
- These Terms and any action related thereto will be governed by the laws of the State of California without regard to its conflict of laws provisions. Except for small claims disputes in which you or Orbital seek to bring an individual action in small claims court located in the county of your billing address or claims for injunctive relief by either party, any dispute or controversy arising out of, in relation to, or in connection with these Terms or your use of the Services shall be finally settled by binding arbitration in San Francisco, CA under the Federal Arbitration Act (9 U.S.C. §§ 1-307) and the then current rules of JAMS (formerly known as Judicial Arbitration & Mediation Services) by one (1) arbitrator appointed in accordance with such rules. Where arbitration is not required by these Terms, the exclusive jurisdiction and venue of any action with respect to the subject matter of these Terms will be the state and federal courts located in San Francisco County, California, and each of the parties hereto waives any objection to jurisdiction and venue in such courts. ANY DISPUTE RESOLUTION PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR THE SALES TRANSACTIONS BETWEEN YOU AND ORBITAL, WHETHER IN ARBITRATION OR OTHERWISE, SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION, AND YOU EXPRESSLY AGREE THAT CLASS ACTION AND REPRESENTATIVE ACTION PROCEDURES SHALL NOT BE ASSERTED IN NOR APPLY TO ANY ARBITRATION PURSUANT TO THESE TERMS AND CONDITIONS. YOU ALSO AGREE NOT TO BRING ANY LEGAL ACTION, BASED UPON ANY LEGAL THEORY INCLUDING CONTRACT, TORT, EQUITY OR OTHERWISE, AGAINST ORBITAL THAT IS MORE THAN ONE YEAR AFTER THE DATE OF THE APPLICABLE ORDER.
- You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section by emailing us at legal@useorbital.com. In order to be effective, the opt out notice must include your full name and clearly indicate your intent to opt out of binding arbitration.
19. Miscellaneous
- These Terms, together with our Privacy Policy, constitutes the entire agreement between the parties relating to the Services and all related activities. These Terms shall not be modified except in writing signed by both parties or by a new posting of these Terms issued by us. If any part of these Terms is held to be unlawful, void, or unenforceable, that part shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions. The failure of Orbital to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision. Any waiver of any right or provision by Orbital must be in writing and shall only apply to the specific instance identified in such writing. You may not assign these Terms, or any rights or licenses granted hereunder, whether voluntarily, by operation of law, or otherwise without our prior written consent.
20. Contact Us
- If you have any questions about these Terms or if you wish to make any complaint or claim with respect to the Services, please contact us at: legal@useorbital.com
- When submitting a complaint, please provide a brief description of the nature of your complaint and the specific services to which your complaint relates.